Contact us.
Get in Touch with us for Expert Advice and Support!
Contact Information:
- Email: info@movhaus.com
- WhatsApp: +44 (0) 77-5153-5959
- Office Address: 5-2, Xianxing North Road, Chang‘An, Dongguan, Guangdong, China
- Working Time: 0:00–24:00 (We will reply your email within 12 hours.)
Frequently Asked Questions (FAQs)
To receive a quote for a custom geodesic dome, please fill out our contact form with your specific requirements, or contact our sales team at +44(0)77-5153-5959. We will respond within 12 hours with detailed pricing information.
Our geodesic domes are constructed using high-quality, sustainable materials such as steel, aluminum, and eco-friendly composite panels. This ensures durability, energy efficiency, and minimal environmental impact.
A: Visits to our showroom or factory are by appointment only. Please contact us in advance to schedule a visit. We look forward to showing you our innovative geodesic domes in person.
A: Yes, we offer international shipping for our geodesic domes. Shipping costs and delivery times vary depending on the destination. Please contact us for a shipping quote and more information on international orders.
A: Our customer support is available from Monday to Friday, 0:00 a.m. to 12:00 p.m. For urgent inquiries, please email us, and we will get back to you as soon as possible.
A: Yes, we provide professional installation services for all our geodesic domes. Our experienced team will ensure that your dome is installed correctly and safely. Please contact us for more details and pricing.
A: We offer a standard warranty period of 5 years for all our geodesic domes, covering any manufacturing defects. For more information on our warranty policy, please refer to our terms and conditions or contact our support team.
A: Once your order has been shipped, we will provide you with a tracking number and a link to track your shipment. If you have any questions about your order status, please contact our customer support team.
A: The typical delivery time for our geodesic domes is 4-6 weeks from the date of order confirmation. Delivery times may vary based on the size of the dome and customization requirements. We will provide you with an estimated delivery date when you place your order.
A: Yes, our geodesic domes can be customized for a variety of uses including residential homes, event spaces, greenhouses, and more. Contact us with your specific requirements, and we will work with you to create a dome that meets your needs.
A: Geodesic domes typically require a flat, stable foundation. Depending on the site and use, options include concrete slabs, wooden decks, or other suitable platforms. Our team can provide guidance on the best foundation for your dome.
A: Yes, geodesic domes are designed to perform well in a variety of climates, from hot and dry to cold and snowy. Their aerodynamic shape helps them withstand strong winds and heavy snow loads, making them suitable for diverse environmental conditions.
A: Our geodesic domes are equipped with high-quality insulation to maintain comfortable interior temperatures. We also incorporate efficient ventilation systems to ensure good air circulation and prevent condensation. Specific insulation and ventilation options can be customized based on your needs.
A: We accept a variety of payment methods, including credit cards, bank transfers etc. For large orders, we also offer installment plans. Please contact our sales team to discuss the best payment option for your purchase.
A: Yes, one of the advantages of geodesic domes is their portability. They can be disassembled and relocated to a new site if necessary. Our team can assist with the disassembly and reassembly process to ensure your dome remains in perfect condition.
A: Geodesic domes require minimal maintenance. Regularly check for any damage to the structure or covering, especially after severe weather. Clean the exterior and interior as needed, using mild cleaning agents. For any specific maintenance concerns, our support team is always available to assist you.
